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Reacties geplaatst door Vasiliki Tempeli

5 Reacties

V
Vasiliki TempeliIntercity
gevraagd in Abonnementen

NS flex subscription error message

If online (any browser) doesn’t work, it’s totally possible to get it at a service desk on a station. Are you sure? Because the previous time I asked there for info, they just referred me to the website.  Yes I'm sure. If online doesn’t work (the dreadful UM-0007 error/warning) please go that way, or contact NS Customer Service (phone, chat or social media) to have it sorted. Thank you very much! 

8
V
1 jaar geleden
V
Vasiliki TempeliIntercity
gevraagd in Abonnementen

NS flex subscription error message

If online (any browser) doesn’t work, it’s totally possible to get it at a service desk on a station. Are you sure? Because the previous time I asked there for info, they just referred me to the website. 

8
V
1 jaar geleden
V
Vasiliki TempeliIntercity
gevraagd in Abonnementen

NS flex subscription error message

Do you have another device where you can try it with? I tried it also at the NS app (at my self phone) but after uploading my picture I got the message (out of memory) 

8
V
1 jaar geleden
V
Vasiliki TempeliIntercity
gevraagd in Abonnementen

NS flex subscription error message

Hello Vasiliki Tempeli, welcome at our community,   That's strange that you get this message. If you have a personal OV-chipcard then you can reach our customer service. my colleagues can order the subscription for you.  The problem is that I don't have one :( 

8
V
1 jaar geleden
V
Vasiliki TempeliIntercity
geplaatst in Abonnementen

Telephone number issue

Thank you very much for the reponses!

3
V
1 jaar geleden
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