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Sivan NS
Sivan NSOud moderator
geplaatst in Abonnementen

How to cancel your subscription from abroad

Hello, I got an email about my subscription being renewed in November. I didn’t know that because a Dutch friend helped me set it up and dealt with most of it. I registered my OV card on the website and tried to cancel it but it wants a Dutch bank account to refund the money. I don’t have one because I was a student and cancelled my student bank account before I left the country. Can I use a friend’s bank account even though the names on the OV and the bank account are different? I am also worried I will have a problem with my bank because I already received a payment reminder. Another thing is that I don’t use twitter and I can’t call customer service after I cancel the card because of my phone plan. Can you help with that? I am sorry for the situation, I was not aware of these things.

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Maxime NS
1 jaar geleden
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