Naar NS.nl

Reacties geplaatst door FrankPK

4 Reacties

Sivan NS
Sivan NSOud moderator
geplaatst in Abonnementen

How to cancel your subscription from abroad

Thank you very much Sivan. I really appreciate it.

262
Maxime NS
1 jaar geleden
Sivan NS
Sivan NSOud moderator
geplaatst in Abonnementen

How to cancel your subscription from abroad

Thanks again. I just realized I left my card with a friend in the Netherlands and because she has travelled I can't contact her to get the card details (expiry date particularly). Can you help me retrieve this information, given my OV-chip card number PRIVATE? The reference number is above.

262
Maxime NS
1 jaar geleden
Sivan NS
Sivan NSOud moderator
geplaatst in Abonnementen

How to cancel your subscription from abroad

Hi Sivan, Thanks for your quick response. But I was wondering if the refund could be paid into my German bank account and not the one (a friend's Dutch bank account) I registered with?

262
Maxime NS
1 jaar geleden
Sivan NS
Sivan NSOud moderator
geplaatst in Abonnementen

How to cancel your subscription from abroad

Hi, I subscribed for the NS OV-chip card for the year 2014/2015. My Referentienummer is 10827007. I got an email in October giving me the option to stop the subscription by either calling the NS or going to the machine. I tried calling several times but there was no answer. I tried the machine as well and there was no option for me to stop it. Now that I have left the Netherlands, I have another email asking me to make a payment (50 Euros) for next year 2016. Seriously I don't understand this so please could you explain to me what is happening? And also stop the subscription?

262
Maxime NS
1 jaar geleden
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