Naar NS.nl

Reacties geplaatst door neilly

4 Reacties

Sivan NS
Sivan NSOud moderator
geplaatst in Abonnementen

How to cancel your subscription from abroad

[quote=Brian NS]@Did you contact our customer service after you blocked the OV-chipcard to end the subscription?[/quote] One of the moderators on here helped me after I blocked the card. I got the money I had on the card returned too. I thought that was it finished with. I don't understand why it has to be so complicated.

262
Maxime NS
1 jaar geleden
Sivan NS
Sivan NSOud moderator
geplaatst in Abonnementen

How to cancel your subscription from abroad

Back again. I thought I had gotten everything (card and subscription) cancelled but I just received a mail from NS telling me that I have a continuing yearly subscription which begins on the 3rd Oct 2016, and that the price has increased. I'm now worried that they expect me to still pay.

262
Maxime NS
1 jaar geleden
Sivan NS
Sivan NSOud moderator
geplaatst in Abonnementen

How to cancel your subscription from abroad

Ok, I managed to get my chipkaart registered as lost/stolen. What do I now have to do to get the voordeel subscription cancelled?

262
Maxime NS
1 jaar geleden
Sivan NS
Sivan NSOud moderator
geplaatst in Abonnementen

How to cancel your subscription from abroad

Hi, I recently left The Netherlands and want to cancel my OV-chipkaart (with voordeelurenabonnement). I tried to declare that it was lost/stolen. I had never before registered an account at ov-chipkaart.nl and therefore never had a card linked to an account there. I also never had an e-mail attached to the card and I no longer have a permanent postal address to which an activation code for the card can be sent. So I'm basically confused as to how to progress.

262
Maxime NS
1 jaar geleden
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