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Sivan NS
Sivan NSOud moderator
geplaatst in Abonnementen

How to cancel your subscription from abroad

Dear NS, I studied in the netherlands from sept 2015 to febr 2015 and i had a Dal Vordeel discount on my personal ov chipkaart. In august i got an email that my subscription will continue from september again and the cost will be 50 euros. I sent an email to NS Service that i came back to my home country in February and i dont need this subscription anymore and you said that the only way, to cancel the subscription is to go to the netherlands and at a ns machine i cancel it, maybe one of my friend does this or i send my card to you. unfortunatelly i lost the card so i cannot do these options. i got a letter about a week ago that said i have to pay 50 euros because of the renewal subscription. After this i found this forum and i see now that i could write to you on this forum and you could have helped me... Now i am disappointed that you did not informed me well, and it seems that i need to pay 50 euros. Can anyone help me to cancel the subscription and solve the payment problem?

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Maxime NS
1 jaar geleden
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