Naar NS.nl

Onderwerpen gestart door Jeroon K

2 Topics

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Jeroon KIntercity
gevraagd in Abonnementen

No check in due to inactive gates at Amsterdam RAI station

Today 01-08-2022 at Amsterdam RAI train station, all the gates for check-in were inactive with the X sign on them so I could not check in.Train officers checked me in while I was on the train, but after some hours I received an e-mail with title “Reis met correctietarief” declaring I have to pay 50 euros as a fine with my next Invoice.Could you please help me in order to cancel this fine ? I have been paying my subscription for 4 years now, this is the 1st time something like that has happened to me. Best Regards 

4
H
1 jaar geleden
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Jeroon KIntercity
gevraagd in Abonnementen

Selection of suitable Subscription

I travel 3 times per week ( 3 week days ) from Amsterdam RAI station to Almere Buiten station by train. Right now I have the NS Flex subscription on my OV chipkaart and I want to change my subscription cause I am paying more than I want.I did the choice test in NS website and the presented most suitable choice was Valley Advantage ( Dal Voordeel ), but I saw that this deal offers discounts only for off-peak hours, weekends, holidays, so never when I need it.Is Valley Advantage ( Dal Voordeel ) or the Traject Vrij deal the best for me ?Could you please help me ? 

3
J
2 jaar geleden
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