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Onderwerpen gestart door WHU

2 Topics

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WHUOp het juiste spoor
gevraagd in Overige producten

How to refund a wrong booking date ticket?

Hi Dear Madam/Sir, when I was booking ticket from Delft to Breda, I chose the wrong date. Like, I wanted to book the ticket of 25th January i.e Tomorrow. However, I chose the wrong date, i.e today. It is not possible to use it today cuz it is very late, 21:55 PM now. So I wonder is it possible to get a refund? My order number is ****. Thank you for your help and answer!With kind regards,Haiou

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1 jaar geleden
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WHUOp het juiste spoor
gevraagd in Abonnementen

How to pay the refund invoice?

Dear Sir/Madam,Here is a question about my invoice. I booked a free weekend subscription last month, but there was a wrong check in/out information in one travel. Then there was some extra fee in last invoice. So I thought last invoice was wrong, even though my bank card afforded the last invoice automatically. I asked refunding and got my money back. In fact i wanted to pay the correct invoice. I wonder whom I should contacted with?Thank you for your reply. 

1
B
1 jaar geleden
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