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M
mikoongOp het juiste spoor
gevraagd in OV-chipkaart

money deducted from bank account

So whenever i travel with my personal ov chipkaart, the money in the ov is not deducted but i get a bill or a deduction everytime on my bank account. How do i change it so that it could deduct from my ov instead of the bank account?

1
T
1 jaar geleden
M
mikoongOp het juiste spoor
gevraagd in OV-chipkaart

80 euros deducted with klanten service written on it

Hello, I had 80 euros in my personal ov chipkaart and somehow it is gone? I checked the ov chipkaart app and it says my balance is 0. What does klanten serivce mean? It is said in the attachment of the image. And somehow I cannot manage to cancel my subscription. Thank you 

6
Robert B
1 jaar geleden
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