Check out forgotten

  • 3 February 2023
  • 1 reactie
  • 31 Bekeken

Hi! On the 14th of Januart I used for the first time the NS Flex card from Zaandam to Oostzaan and I did not know that I should have checked out. I have tried to solved it in my journey history but there is no option to contact with the customer service department. How should I do it? Thank you!


Beste antwoord door Tomas NS 3 February 2023, 21:33

Bekijk origineel

1 reactie

Hi there!

I highly recommend contacting customer service using Twitter, Facebook, chat or phone. You can find more information here.