Greetings
I've booked a ticket called Holland travel ticket and my journey was from Shagen to Assen and suppose to go back at the same day but due to train delay in Zwolle I was not able to reach my distinction so I need to make a complaint and refund the payment I've made for this trip
Best regards,
Note: Attached the ticket I've booked and the journey plan
![](https://uploads-eu-west-1.insided.com/ns-nl/attachment/ae10b283-09af-4ffb-9164-22dc9d05d604.jpg)
![](https://uploads-eu-west-1.insided.com/ns-nl/attachment/33030502-15a5-485b-b471-ba6ed3025b6b.jpg)