charged for trip ti same station

  • 2 January 2024
  • 1 reactie
  • 60 Bekeken


1 reactie

Reputatie 6
Badge +2

Hi Osman Abdelmukaram and welcome to the NS Community. 

You can check in and out at the same station free of charge within 60 minutes. Is it possible that this took you longer than that? Please contact our customer service to have a look to this situation and a possible refund.