beantwoord

NS Flex Basic : Travel history is not shown for any journey

  • 13 March 2023
  • 1 reactie
  • 123 Bekeken

  • Op het juiste spoor
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Hello Team,

From last 1 week I am not able to see any journey in my travel history on NS application. I have NS Flex Subscription loaded on my OV- ChipKaart. I can see the amount for the invoice but not the journey in travel history.

Is there any issue going on currently?

Regards,

Harsh

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Beste antwoord door Aurora NS 13 March 2023, 17:34

Bekijk origineel

1 reactie

Welcome to the NS Community, Harsh.

We did indeed have some issues the past week, but everything should be up and running again. I'm sorry to read this isn't the case for you.
Would you please try to delete your cookies and empty the cache for our website? This usually helps, especially after any malfunctions in the system. If that does not work, contact Customer Service. They can take a look at your account. 

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