Naar NS.nl

Onderwerpen gestart door Jason Lawrenson

1 Topic

J
Jason LawrensonOp het juiste spoor
gevraagd in Off topic

My son was told to leave the train

Dear NS. Until now I have always praised the transport system in The Netherlands for the service and reasonable on time numbers however. Last Friday the 13th October @ approximately20.47 my son aged 13 was traveling from Gilze-Rijen to Tilburg. Half-way through his travel my son was asked to provide a ticket or proof of payment which he did as he has scanned the machine at Gilze-Rijen. The train conductor saw that my son was travelling with a paid ticket but with the 20% discount switched on but was not traveling with the person who actually had the 20% discount and ejected him from the train at the Reeshof..I take 100%  responsibility for switching the 20% discount function on because in the past anyone travelling with the discount holder would have physically pick the ticket up at the machine at the station. I did not realise that you would travel with a discounted price without the main card holder. My main argument  is that my 13 year old boy was ejected in place that he didn't kno

15
J
3 maanden geleden
Voorwaarden