Hello, I ordered a card and as information I received that it will arrive on April 15, but the card has not arrived yet. I would like to ask, what is the problem?
Beste antwoord door Thom
Bekijk origineelHello, I ordered a card and as information I received that it will arrive on April 15, but the card has not arrived yet. I would like to ask, what is the problem?
Beste antwoord door Thom
Bekijk origineelWe cannot help you as we do not have access to your data. Contact Customer Service. Maybe they will redirect you to OV-chipkaart.
IF you also ordered a new to start subscription on this card, then DO contact centre, as there is a way to compensate you for the days you could not use it-but only if you did tell them this before. The mail may also be slow, there is a 7-day term for a new card to be produced.
Heb je al een account? Inloggen
Nog geen account? Maak een account aan
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.