Weekend advantage subscription problem | NS Community
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Weekend advantage subscription problem

  • 11 June 2022
  • 2 reacties
  • 62 Bekeken

On 27th May I payed for subscription with 40% korting on weekend. Since then I was charged full price for trips on 29thMay and 4th June

Should I do any additional actions to make it work? And how I get my discount, for which I paid 2 weeks ago?

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Beste antwoord door Maxime NS 11 June 2022, 13:49

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2 reacties

On 27th May I payed for subscription with 40% korting on weekend. Since then I was charged full price for trips on 29thMay and 4th June

Should I do any additional actions to make it work? And how I get my discount, for which I paid 2 weeks ago?

Did you travel by bus or train? 

Hello Viktoria Z, welcome to the NS Community. 

 

Did you also activate your subscription at a machine with your OV-chipcard? You should have received an email with information about this. For the trips taken thus far you can contact our costumer service

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