On 27th May I payed for subscription with 40% korting on weekend. Since then I was charged full price for trips on 29thMay and 4th June
Should I do any additional actions to make it work? And how I get my discount, for which I paid 2 weeks ago?
On 27th May I payed for subscription with 40% korting on weekend. Since then I was charged full price for trips on 29thMay and 4th June
Should I do any additional actions to make it work? And how I get my discount, for which I paid 2 weeks ago?
On 27th May I payed for subscription with 40% korting on weekend. Since then I was charged full price for trips on 29thMay and 4th June
Should I do any additional actions to make it work? And how I get my discount, for which I paid 2 weeks ago?
Did you travel by bus or train?
Hello Viktoria Z, welcome to the NS Community.
Did you also activate your subscription at a machine with your OV-chipcard? You should have received an email with information about this. For the trips taken thus far you can contact our costumer service.
Heb je al een account? Inloggen
Nog geen account? Maak een account aan
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.