I have bought a personal ov-chipkaart a few weeks ago and last week subscribed for the NS Flex with weekend discount (Eur2 per month and getting 40% off on weekends). I have picked up the order from a machine in a train station and the subscription should have been activated.
However, when I use the NS app to purchase a train ticket for the weekend, I’m not being given the option to choose the discounted rate. I’m only being given the option to buy the normal single-ticket, or the 40% discount when I travel with another person who has the NS flex.
But I am travelling alone, and since I subscribed for the weekend discount, it should allow me to buy the ticket at a discount, right?
Beste antwoord door TochjoBekijk origineel