beantwoord

question about late payment

  • 4 January 2024
  • 5 reacties
  • 151 Bekeken

Hi , I want to ask about late payment. If I didn't pay till 9.01 , and later NS place my payment to company with take money and pay to them they will cancel my abonament or it will stay ??

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Beste antwoord door Robert B 4 January 2024, 00:36

Bekijk origineel

5 reacties

Badge +3

This looks like a valid auto-debit payment for Dal Vrij on balance (not NS Flex). Ignore the counter in Mijn NS or the NS app.

Reputatie 7
Badge +4

You probably paid for Dal Vrij and you saw the price in the widget. Ignore the widget, it is mostly wrong. Yes, this is weird. Just have a look at your bills and your bankaccount.

This is a public community, Vally. To get more information about these calculations you need to contact customer service.

Hi,here with a proof of payment on the 3 of January.I will like a recalculation.

there is an open amount of 146

 

Badge +3

Welcome to the NS Community!

If this is your first reminder don’t worry about the language in it. because more reminders will follow if you don’t pay on time.

If this is your last/final reminder, NS will cancel your subscription (if it’s NS Flex) and give the payment to a collection agency, which will add a 40 euro fee.

Best to pay on time, or have someone do that for you.

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