NS Card

  • 7 September 2023
  • 2 reacties
  • 30 Bekeken

I haven’t received my NS card yet. It has been 3 weeks since I applied and I am already paying for it without having it. 


Beste antwoord door Lorena NS 7 September 2023, 14:22

Bekijk origineel

2 reacties

Badge +3

Stange, 3 weeks and nothing delivered 😥

As a test (pretending to be a new customer named T. Est), I ordered a new card via NS a week ago (Thursday 31 Augustus) and it arrived on Tuesday 5 September.

That’s 3 working days (no mail delivery on Monday of course).

Reputatie 6
Badge +2

Hi emilaz and welcome to the NS Community! 

I'm sorry to read that you didn't receive your card yet. Please contact the customer service of the OV-card to ask where your card is. If you have a subscription that allows you to travel with a discount or free, please contact our customer service for temporary travel right.