I haven’t received my NS card yet. It has been 3 weeks since I applied and I am already paying for it without having it.
Beste antwoord door Lorena NS
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Reputatie 6
+2
Hi emilaz and welcome to the NS Community!
I'm sorry to read that you didn't receive your card yet. Please contact the customer service of the OV-card to ask where your card is. If you have a subscription that allows you to travel with a discount or free, please contact our customer service for temporary travel right.
+3
Stange, 3 weeks and nothing delivered 😥
As a test (pretending to be a new customer named T. Est), I ordered a new card via NS a week ago (Thursday 31 Augustus) and it arrived on Tuesday 5 September.
That’s 3 working days (no mail delivery on Monday of course).
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