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NS Card

  • September 7, 2023
  • 2 reacties
  • 43 Bekeken
E

I haven’t received my NS card yet. It has been 3 weeks since I applied and I am already paying for it without having it. 

Beste antwoord door Lorena NS

Hi emilaz and welcome to the NS Community! 

I'm sorry to read that you didn't receive your card yet. Please contact the customer service of the OV-card to ask where your card is. If you have a subscription that allows you to travel with a discount or free, please contact our customer service for temporary travel right.

    2 reacties

    Lorena NS
    Moderator
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    • Lorena NS
    • Moderator
    • Antwoord
    • September 7, 2023

    Hi emilaz and welcome to the NS Community! 

    I'm sorry to read that you didn't receive your card yet. Please contact the customer service of the OV-card to ask where your card is. If you have a subscription that allows you to travel with a discount or free, please contact our customer service for temporary travel right.

    Robert B
    Forum|alt.badge.img+4
    • Robert B
    • September 7, 2023

    Stange, 3 weeks and nothing delivered 😥

    As a test (pretending to be a new customer named T. Est), I ordered a new card via NS a week ago (Thursday 31 Augustus) and it arrived on Tuesday 5 September.

    That’s 3 working days (no mail delivery on Monday of course).

    10 procent van iets is beter dan 100 procent van niets. https://bit.ly/tien_procent
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