Used different cards for check in and check out

  • 4 August 2022
  • 1 reactie
  • 109 Bekeken

  • Op het juiste spoor
  • 0 reacties

Hi, I checked in using my personal NS card by mistake, and checked out using the correct office card during peak hours. I got 20 euros charged from both cards total 40. How can I claim refund from personal NS card? And correct the travel details in business card?


Beste antwoord door Maxime NS 4 August 2022, 20:26

Bekijk origineel

1 reactie

Hello Nishi, welcome to the NS Community. 


You can contact customer service to help you correct the mistake.