Skip to main content
beantwoord

Used different cards for check in and check out

  • 4 August 2022
  • 1 reactie
  • 122 Bekeken

Hi, I checked in using my personal NS card by mistake, and checked out using the correct office card during peak hours. I got 20 euros charged from both cards total 40. How can I claim refund from personal NS card? And correct the travel details in business card?

1 reactie

Maxime NS

Hello Nishi, welcome to the NS Community. 

 

You can contact customer service to help you correct the mistake. 

Reageer


Voorwaarden