Naar NS.nl

Reacties geplaatst door btimmermann

4 Reacties

B
btimmermannSprinter
gevraagd in Reizen met een beperking

Promised taxi from NS Assistance was not present

On Amsterdam Central there are a lot of NS employees and there is also a ticket and service point. I understand that you didn't find the NS taxi because mostly there not on the taxi spot but they are before the Ibis hotel.  But if you don't know that you don't find the taxi. Next time go to Ticket and Service or to the main entrance there will be NS employees. I do not believe there will be a next time as my wife won’t want to ride a train again because it was so difficult for her.

8
A
1 jaar geleden
B
btimmermannSprinter
gevraagd in Reizen met een beperking

Promised taxi from NS Assistance was not present

I was told to go to the taxi stand by the river, which is where I went. I wasn’t told an alternate location.

8
A
1 jaar geleden
B
btimmermannSprinter
gevraagd in Reizen met een beperking

Promised taxi from NS Assistance was not present

I live in the U.S. so calling isn’t very cost-effective. I’ve tried the online chat, but it never seems to reach anyone.

8
A
1 jaar geleden
B
btimmermannSprinter
gevraagd in Reizen met een beperking

Promised taxi from NS Assistance was not present

Customer Service was too busy to answer the phone.

8
A
1 jaar geleden
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