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Reacties geplaatst door Jelger12345

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Y
ykchoiOp het juiste spoor
gevraagd in Abonnementen

Refund of Charges Used for Failing to Activate NS Flex on OV-chipkaart

Hello,I am in the same situation but I have been travelling every weekend for 3 weeks. I did not know I had to activate something for which I am already paying, I don’t speak dutch yet so I did not understand any communication on the matter. The customer service does not seem to want to help me. I don’t know what to do. Can you help me?

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Daniël NS
Moderator
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