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Reacties geplaatst door Belal Ahmed

2 Reacties

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Belal AhmedOp het juiste spoor
gevraagd in Abonnementen

wrong settelment of one invoice

I paid an invoice but i forgot to mentioned the invoice no the payment statement, therefore the amount seems unpaid. I tried to contact any in charge person to solve this matter but no one from the customer service respnded to me.I opened chat with on of them, he/she requested me to send my personal information and i did but he made me awaited for more than 7 hours without any reply. Shortwhile ago i suddenly found massage from him informed my because i did not reply to his recent massage he closed the chat and i have to rechat again!. 

4
B
5 maanden geleden
B
Belal AhmedOp het juiste spoor
gevraagd in Abonnementen

wrong settelment of one invoice

I tried to chat with customer service since 31/10. Furst a reboot answered and said i have to await one agent who will chat to me.Then, one person asked what is my problem? I replied by explanation of the problem but he ignored my message.I do not know what should i do more than i did to finished this matter? 

4
B
5 maanden geleden
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