Naar NS.nl

Reacties geplaatst door Yury

1 Reactie

Y
YuryOp het juiste spoor
gevraagd in OV-fiets

OV fiets cannot return no space at automatic station

You won't get a refund probably, but you can try by calling customer service. In case an automatic OV-fiets facility is full you should do the following: park the bike in the racks nearby, lock it and insert the key in the blue dropoff box which you'll usually find on the side of the last locker or next to the door of a larger "fietsbox". Then call customer service or contact them on X or Facebook to have the rental period stopped by them. Be sure to remember the bike number or make a photo of you dropping it in the dropbox, this helps in the contact with customer service. They will check if the bike is really there after the rental has been stopped, so make sure to lock it properly and preferably use the chain to attach it to something. Thanks! Good to know for the future

2
Y
7 maanden geleden
Voorwaarden