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Onderwerpen gestart door stepheen

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stepheenOp het juiste spoor
gevraagd in Abonnementen

Invoice payment

Hi, why does NS ask me to pay for a subscription that I changed? I used to have an Eindhoven-Den Bosch subscription that I used for a month. After 1 month, I didn't charge my card up with money so that the subscription wouldn’t renew itself. For a week, I travelled without a subscription, just by buying the ticket itself. Now, I changed the previous subscription that I had from Eindhoven to Den Bosch to an Off-Peak subscription but I received an email from NS asking me to pay for the second month even though I haven’t used it. What do I do?

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Tochjo
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