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Onderwerpen gestart door Raquelrafonso

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RaquelrafonsoOp het juiste spoor
gevraagd in Mijn NS

cancel subscription

I subscribed for NS Flex for 1 month, while I was living temporarily in the Netherlands. Now I am not there anymore, tried many times to cancel the subscription, but the only option I was given was to cancel the OV chip kaard. However, the NS Flex subscription is connected to my bank account and they keep charging me for 5,10€ every month. How can I cancel the subscription for outside the Netherlands (I can't go to the machines...)??

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