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Onderwerpen gestart door talianathoo

2 Topics

T
talianathooOp het juiste spoor
gevraagd in Abonnementen

why is my latest journey not appearing?

My latest journeys are not appearing on my travel history and it has been more than 24hours. I need them to claim back travel costs to my company. Please help.

2
T
8 maanden geleden
T
talianathooOp het juiste spoor
gevraagd in Abonnementen

Weekend Vrij subscription

I purchased the Weekend Vrij subscription on Thursday night and redeemed in on Friday evening before taking the train. While looking at my transactions, all was good except that I saw a ‘credit refund’ transaction of 21€ which was the amount I had on my Ov chipkaart. The Weekend Vrij is supposedly only valid during weekends, how come I haven’t got my 21€ back on my card?

6
Laura NS
Moderator
8 maanden geleden
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