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NS invoice missed payment

Hi, I missed the August month payment due to incorrect bank details(old bank account). Unfortunately i got the mail yesterday that my account has been sent to debt collection agency. I tried to call the agency but they haven’t received my account details yet. I already transferred the remaining  debt amount to NS bank account. Can I stop this transfer to debt collection agency some how? It was a genuine mistake and i really don’t want my name to be involved with any debt collection agency. Please guide me on this.

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Lorena NS
Moderator
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