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Cancel and refund the lost OV card

  • October 3, 2023
  • 1 reactie
  • 40 Bekeken

Hallo,My Ov-cards(number3528050008491732 )were lost in 20th September.I did block it (without replacement)at once as I was told the card is cut without no upcoming issues.These days I got the new bills and an mail told the subscription is ongoing.I do not have trip plan these days so I dont need the card anymore. 

I am trying to cancel the subscription online,but the system is always eorrers.Will you please help me cancel all the ongoing functions of the the card asap?as I wont have and use it anymore.And please arrange the refunding for the September bill.

Beste antwoord door Daniël NS

Hey hanbfm. Welkom to the NS Community.

I'd recommend contacting our customer service for help with this, we can't do this for you here.

1 reactie

Daniël NS
Moderator
  • Moderator
  • Antwoord
  • October 3, 2023

Hey hanbfm. Welkom to the NS Community.

I'd recommend contacting our customer service for help with this, we can't do this for you here.