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Cancel of Subscription

  • 20 September 2023
  • 1 reactie
  • 68 Bekeken

Hi, 

I’d like to end my subscription but pop up says that I’m not the contract owner. But the card is under my name, I couldn’t understand what’s wrong. Did anyone face this kind of problem ? Thank you for the assistance. 

1 reactie

Rory NS
Rank

Hi zeyndo and welcome to the NS Community.

It looks like there's something wrong with your Mijn NS account. You could be in our system twice. In that case, your Mijn NS account won't always be connected to the right information. Our Customer Service should be able to fix this issue.

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