I transferred the amount of my bill on February 27, 2024 to the NS company, and I was supposed to pay the amount of 109.62, and there was a correction fine in the amount of 50 euros. I spoke to customer service and it was canceled and I paid the price of the original bill. Now I received a message canceling my subscription and transferring a collection. Money to another place My card number 3528053456679691 Expiry date 08-28-2028 Date of birth 10-15-1988
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This community is meant as a place where travellers can be helped by other travellers. We are not NS employees, do not have access to customer data and cannot help you with this situation.
You should contact customer service directly to speak to an NS employee about this. This can be done by phone; they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on X (formerly Twitter) or Facebook.
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