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cancelled debit

  • January 23, 2023
  • 2 reacties
  • 61 Bekeken

Hello! An automatic debit of 55€ was made to my bank account. I couldn’t verify what it stands for so I reverted the debit and now I’m getting many emails from NS asking for the payment.

is it possible to check what’s the reason behind it?

the facturnummer is   450008846491

2 reacties

Vareo
Forum|alt.badge.img
  • Koploper*
  • January 23, 2023

Ask klantenservice.


Laura NS
Moderator
  • Moderator
  • January 23, 2023

Welcome to our NS Community, Luca prisciantelli. Like Vareo suggests it's best to contact out customer service about this. They can inform you about the invoice. Invoices can also be retreived through your My NS-account.