Cannot order weekend free subscription [BUG] | NS Community

Cannot order weekend free subscription [BUG]

  • 23 September 2023
  • 2 reacties
  • 47 Bekeken

  • Op het juiste spoor
  • 2 reacties

Hello,

Since today morning I'm trying to order a weekend free subscription for my ov card, but it keeps saying TECHNICAL ERROR.

I tried different browsers on my phone and different browser on multiple laptops of mine.

Still the same fricking issue.

I need to get this subscription right NOW.

I need to travel tomorrow.


2 reacties

Badge +3

Welcome to the NS Community!

Seems like manually filling in your ov-chipcard number (instead of selecting your card from the list) works.

Go ahead and let us know, or call NS Customer Service +31 30 751 5155

Dankjewel, Robert.

That solved the issue, my man.

Thanks a lot!

Whoever was responsible for coding this needs to be sent to a course on how to test systems before putting into the deployment branch.

Reageer