Hi . I wanted to do the weekend subscribtion but my date of birth os incorrect so I am not being able to do subscribtion. My ov chipkaart number is 3528************. Is it possible to change my date of birth to *****.
Thankyou
Antwoord
change date of birth
Beste antwoord door Erryt NS
Hello Nima dherpa and welcome at our community,
I would like to advice you to reach our customer service. My colleagues can change the date of birth for you.
If someone wants to change his/her birthday that's very often a sign of fraud because that never changes. Such a request is therefore only possible by contacting the customer service. Be aware that they will ask you for an explanation.
Hello Nima dherpa and welcome at our community,
I would like to advice you to reach our customer service. My colleagues can change the date of birth for you.
+4Recently (months ago), NS changed some things in their systems so the date of birth was not needed anymore for some processes.
This decision was later reversed, after which the dates were put back in the system but wrongly (or missing comepletely!). Contact NS Customer Service to have it sorted out.
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