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Antwoord

Change of subscription

  • December 7, 2022
  • 2 reacties
  • 154 Bekeken

I want to change my subscription but it keeps saying I’m not the contract holder,please help me

Beste antwoord door Thom

Do you know who the contractholder is? Your parents maybe? It must have been done for you once. He or she may be able to change. Otherwise contact Customer Service.

2 reacties

Thom
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  • Super user
  • Antwoord
  • December 7, 2022

Do you know who the contractholder is? Your parents maybe? It must have been done for you once. He or she may be able to change. Otherwise contact Customer Service.


Laura NS
Moderator
  • Moderator
  • December 7, 2022

This also sometimes happens when you are the contract holder, but the systems weren't correctly connected. In that case, follow Thom's final advice.