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My children under age 11 free trivling not working . It's stop at the payment of € 01 and says some problam 

 

Did you try to purchase a separate ov-chipcard for your child? Contacting Customer Service is wise. English is spoken. The one cent is or will be withdrawn to check that you bankaccout exists and is working.

You first have to order personal chipcard for every child-this will cost 7,50 each and ONLY then when you have that you can add the free travel.

Untill then you can use the special Kids-return from machine for 2,50.

You first have to order personal chipcard for every child-this will cost 7,50 each and ONLY then when you have that you can add the free travel.

Not true, you can order Kids Vrij in combination with a card (€ 7,50).

If your kid(s) already have a personal card, you can add Kids Vrij to it for € 0,01 but apparently, that’s not working.

My children under age 11 free trivling not working . It's stop at the payment of € 01 and says some problam 

Could you please post a screenshot of this "some problem”?

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