Hi ,I had a travel 15 of June .Since I had several transfers, perhaps one of the turnstiles did not work when I got off. I consider this a mistake, since I have a weekend subscription, help me solve this problem, please.
![](https://uploads-eu-west-1.insided.com/ns-nl/attachment/7fa83940-ee94-49aa-a1e4-696659f5ad09.jpg)
Hi ,I had a travel 15 of June .Since I had several transfers, perhaps one of the turnstiles did not work when I got off. I consider this a mistake, since I have a weekend subscription, help me solve this problem, please.
Hi Serhii Lavrenchuk and welcome to the NS Community!
Please contact our customer service for this issue. They can hep you fix this.
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