Hello,
I forgot to cancel the subscription to the free travel ticket and this morning I received the notification that it got renovated. I cancelled the abonnement but I'm wondering whether I can also get the money back for this month.
Thank you,
Kind regards,
Giulia Pedron
Beste antwoord door Lorena NS
Bekijk origineel
+2
Hi Giulia Pedron and welcome to the NS Community!
You will get a refund for the unused subscription days, when you cancel the contract.
So I can still use the promotion one day for instance and get the money back for the other days?
That’s what it comes down to, yes.
+3
Yes, you will get a credit invoice tomorrow and money back within a few days.
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