free weekend travel | NS Community
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free weekend travel

  • 29 November 2023
  • 4 reacties
  • 62 Bekeken

Hello,

I forgot to cancel the subscription to the free travel ticket and this morning I received the notification that it got renovated. I cancelled the abonnement but I'm wondering whether I can also get the money back for this month.

Thank you,

Kind regards,

Giulia Pedron 

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Beste antwoord door Lorena NS 29 November 2023, 11:17

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4 reacties

Reputatie 6
Badge +2

Hi Giulia Pedron and welcome to the NS Community! 

You will get a refund for the unused subscription days, when you cancel the contract. 

So I can still use the promotion one day for instance and get the money back for the other days?

That’s what it comes down to, yes.

Badge +3

Yes, you will get a credit invoice tomorrow and money back within a few days.

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