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I subscribe for NS flex, the one of 5 euros and now I received an email saying I have to pay 38 euros +, why is that?

The Dal Voordeel season ticket only entitles you to a 40% discount for off-peak journeys made by train. It does not give you a free travel period.

These journeys and any made by bus, tram or metro are billed to you on your monthly invoice. 


You can view your invoice in MijnNS on the website.


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