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Hello,
I have now had to pay twice an invoice of 0,40 and 0,90 euro even though I canceled my subscription on the 27th or 28th of October. I can also see on my NS page that I paid for November but haven’t received the money back, as I was told it would happen. I don’t live in the Netherlands anymore, I will not be using my OV-kaart any time soon. I, therefore, hope to get some clarity on this matter and get everything in order.

Thanks in advance.

  1. C. A. Sanchez

Please log into your account and check what's on the invoice. This is a public forum for fellow travellers, so we can't see your data.


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