Invoiced | NS Community
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Invoiced

  • 3 October 2023
  • 1 reactie
  • 25 Bekeken

I have few concerns on the invoice sent to me for last month and I need it to be clarified. First I see 34€ charged for corrections and 20€ for not tapping in but there are no details about on which day I haven’t tapped it and 18€ for travel during peak and off peak hours. I have a valid monthly subscription to travel from Almere to Schiphol every day during peak hours so I don’t understand why close to 74€ are charged more. Can anyone explain it to me please 

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Beste antwoord door Daniël NS 3 October 2023, 21:24

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1 reactie

Reputatie 6

Hey HemaBalaji. Welcome to the NS Community.

We can't look into your data here, so we can't help you with this. I'd advise you to contact our customer service for this.

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