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Naar NS.nl
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Money

  • January 11, 2023
  • 1 reactie
  • 35 Bekeken
M

A letter of payment came home, although all the money had already been paid. what to do ?

Beste antwoord door Tomas NS

Hi Mariam, and welcome to our Community.

I recommend contacting customer service for this, as they can check if your payment went through. It is possible that the letter was sent before your payment was processed. But to be sure I recommend contacting my colleagues.

    1 reactie

    Tomas NS
    • Tomas NS
    • Oud Moderator
    • Antwoord
    • January 11, 2023

    Hi Mariam, and welcome to our Community.

    I recommend contacting customer service for this, as they can check if your payment went through. It is possible that the letter was sent before your payment was processed. But to be sure I recommend contacting my colleagues.

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