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NS Subscription on MyNS

  • 6 March 2023
  • 1 reactie
  • 51 Bekeken
R

Hi.

 

I have changed my NS subscription to NS Flex Basic since 26th January. There is a confirmation email from NS (the first attached pic) and I got the money back already (~90 euro).  

 

However, NS dashboard still displays my previous subscription (119.95 euro).

 

Is this a system bug? I’m afraid I will be charged for that at the end of march, even though I have never used my card at all after 27th Jan.

 

 

Thank you in advance!

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Beste antwoord door Tochjo 6 March 2023, 10:36

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1 reactie

Tochjo
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Is this a system bug?

Yes. This widget is notoriously broken and more often than not shows incorrect subscription costs after a change of subscription. Ignore it, your invoice will be correct. You will not be charged this amount.

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