Hello everybody,
I have an important problem which is the following:
I keep getting asked paying NS because my Revolut blocked as having not enough money on it. Then I put some back on it an paid NS but it was not taken into account. I paid the 76 I owed and since then NS asks for 78 (for being late I suppose) but I already paid in time!
Have a nice day,
This community is meant as a place where travellers can be helped by other travellers. We are not NS employees, so do not have access to customer data, and cannot help you with your problem.
You should contact customer service directly. This can be done by phone; they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on Twitter or Facebook.
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