I am requested to pay 26.18 euros and it was going to be paid on 20 October. However, I didn’t have enough money in my bank account. So, I recharged my money into the bank account and I can pay now but I don’t know how to pay. The payment is still on pending. What should I do?
Beste antwoord door Tochjo
Bekijk origineel
+3
When the payment fails, you should receive instructions on how to pay manually after about a week, so in the next couple of days. If you don't receive this mail, contact customer service yourself to ask for these instructions.
Contacting customer service directly can be done by phone; they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on Twitter or Facebook. Note that it can take a few days to receive a reply if you contact them online.
Heb je al een account? Inloggen
Nog geen account? Maak een account aan
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
