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Antwoord

Please explain how it works?

  • March 19, 2023
  • 5 reacties
  • 119 Bekeken

I bought myself a weekend subscription (screen attached). A month later I canceled it, but I received a bill for -33.82 Euro. What is this amount? And why is there a minus? thanks for answers

 

Beste antwoord door Tochjo

You already paid the subscription costs for the second month Weekend Vrij. This is a refund of those subscription costs. It’s a little less than the amount for one month, since you cancelled it a few days into the second month. The minus sign indicates that you will receive this amount rather than having to pay it.

5 reacties

Tochjo
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  • Antwoord
  • March 19, 2023

You already paid the subscription costs for the second month Weekend Vrij. This is a refund of those subscription costs. It’s a little less than the amount for one month, since you cancelled it a few days into the second month. The minus sign indicates that you will receive this amount rather than having to pay it.


  • Auteur
  • Op het juiste spoor
  • March 19, 2023

That is, in the future I have to cancel the subscription clearly on the day?


Tochjo
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  • March 19, 2023

If you want the subscription for only one month, and don't want to pay for the second month, then you should indeed cancel it right after one month. In your case, if you had cancelled it on the 17th, you would not have been charged for the second month. Now you will have been charged for one day of the second month.


  • Auteur
  • Op het juiste spoor
  • March 19, 2023

Thank you!!! Now I understand everything!


Robert B
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  • March 19, 2023

You should also have an invoice dated March 17 (in Mijn NS, the date on the invoice itself would be March 18) for € 34,95 The auto debit (and credit) will take place in a few days.