13 июля я совершил поездку Goes-Rotterdam. Купил билет по скидке так как ехал в 11:44 то есть согласно описанию билета вне час пик и поєтлму действовала скидка. Почему с меня контролер взял штраф 69,90 евро? Пришло письмо домой!
On 13 July I made the trip to Goes-Rotterdam. I bought a ticket at a discount because I was driving at 11:44, that is, according to the description of the ticket outside rush hour, and therefore the discount was valid. Why did the controller take a fine of 69.90 euros from me? A letter has arrived home!
Hi Poryvaiev and welcome to the Community!
We can only help you in Dutch or English. I am sorry to read that you got a fine. Please contact our costumer service so they can help you with this.
One more thing: You can only buy a ticket with Dal discount if you have the subsription for it. It's not allowed to just buy a ticket with a 40% discount without additional subscription.
And what kind of subscription is that? So where can I subscribe to it? And another question - will I have to pay anyway? And where to do that?
And what kind of subscription is that? So where can I subscribe to it? And another question - will I have to pay anyway? And where to do that?
Have a look at this page: https://www.ns.nl/en/nsflex/webshop#/bestelling/producten/2
Hope that clears things up a bit!
I can't tell you if you have to pay this fine. That depends on what kind of ticket you had. Our costumer service can tell you that.
Beside that, I think you bought a ticket with Combined Travel Discount. You can only travel with this ticket if you travel with someone who had a subscription with NS.
I have NS account and bought ticket via NS app
Choose that price Foto as an example
But so many thanks for your support
And what kind of subscription is that? So where can I subscribe to it? And another question - will I have to pay anyway? And where to do that?
Have a look at this page: https://www.ns.nl/en/nsflex/webshop#/bestelling/producten/2
Hope that clears things up a bit!
Oothanks
i wiil by this item and travel without same problem in future🥳🥳
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