Hi, I have a problem with my expenses, I have been trying to communicate with NS but no success yet. I used to pay my expenses of the month every 23th, for example, the travels I did between the 23 of November and the 23 of December were charged the 23 of December. Now, I left the country the 20 of January and the 23 of January I paid my last expenses regarding the time period of 23 of December until the 23 of January. But since the 23 of february NS is trying to charge me 140 euros for trips that ''I made'' between the 23 of january and the 23 of february, that is impossible since i left the country the 20 of january and I hadn't use any public transport since then. Can someone help me to correct these charges that are wrong?
Meld je aan
Heb je al een account? Inloggen
Nog geen account? Maak een account aan
Met een account kun je zelf topics plaatsen en reageren op berichten.Login met Mijn NS Inloggen met Facebook
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.